Privacy Policy

This Privacy Policy describes how Natural Transplants, Inc. (“Natural Transplants,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information through naturaltransplants.com (the “Site”).

For purposes of this Policy, “Personal Information” means information that identifies, relates to, describes, or can reasonably be linked to an individual. Depending on the context, certain information may also be subject to additional federal or state privacy protections.

PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our website, naturaltransplants.com, (“Site”).

Our Commitment to Your Privacy

At Natural Transplants, your privacy and security are our top priorities. As a medical practice, we understand that information you share with us may be sensitive. We use reasonable administrative, technical, and physical safeguards designed to protect Personal Information.

We seek to minimize the Personal Information we collect and use it for legitimate business, consultation, treatment, operational, and legal purposes. We periodically review our privacy and security practices and update them as appropriate to address applicable legal requirements and changes in our operations.

What personal information do we collect, and when?

When using our Site, you may be asked to provide information such as your name, email address, phone number, or other details. We generally collect Personal Information that you voluntarily provide to us. You may choose not to provide certain information, although doing so may prevent you from using some Site features or requesting certain services.

We collect information from you when you use our Site, request a consultation, book a procedure, fill out a form, or otherwise enter information on our Site. We also collect information when you provide us with feedback on our services, contact our call center, or otherwise interact with any of our patient advisors or representatives.

We may also collect technical and usage information when you interact with our Site through privacy-friendly website analytics and other Site functionality. This may include information such as browser type, device type, operating system, referring or viewed pages, and similar technical or usage information. The specific information collected depends on the tools and settings used on the Site.

How do we use your information?

We may use the information we collect from you in the following ways:

• To personalize your experience and to allow us to deliver the type of content and service offerings in which you may be interested;
• To improve our website in order to better serve you;
• To allow us to better service you in responding to your customer service requests;
• To administer a contest, promotion, survey, or other site features;
• To quickly process your procedure transactions;
• To ask for ratings and reviews of services;
• To follow up with you after correspondence (live chat, email, or phone inquiries); and,
• To send appointment reminders and instructions.
  
  

How do we protect your information?

We use reasonable administrative, technical, and physical safeguards designed to protect Personal Information against unauthorized access, use, alteration, or disclosure. Where appropriate, information transmitted through the Site is protected using encryption in transit.

We implement a variety of security measures when a user submits their information to maintain the safety of your personal information. Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning.

For your convenience, we may store your credit card information to automate the billing process.

All medical records, however, are kept on paper and stored in locked filing cabinets. We do not keep electronic medical records.

Do we use ‘cookies’ and tracking technologies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

• Privacy-Friendly Analytics: Our website does not utilize invasive third-party behavioral trackers or traditional analytics platforms like Google Analytics and Microsoft Clarity. We use a privacy-friendly analytics alternative to understand Site usage and aggregate traffic. The specific information collected depends on the analytics service and its configuration.
• Advertising Attribution: Our website does not utilize direct advertising-platform integrations or pixels. We do not transmit names, email addresses, telephone numbers, medical information, or form contents to Google, Meta, Microsoft, or other advertising platforms for advertising attribution. We may transmit limited advertising click identifiers associated with an advertisement or website interaction for the purpose of measuring advertising performance. These identifiers do not directly contain the information listed above, but they are unique identifiers and should not be understood as fully anonymous.
  
  

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. If you turn cookies off, some features that make your site experience more efficient may not function properly.

Does our site allow third-party behavioral tracking?

We do not allow cross-site behavioral tracking. We intentionally don’t install third-party trackers (such as Google and Meta pixels) that monitor your activity across the internet to build advertising profiles.

However, we may use limited third-party services to understand activity on our own Site and measure how people find or contact us:

• Privacy-Friendly Analytics: We use a privacy-friendly analytics service to understand Site traffic and usage. The service is configured to limit unnecessary collection of Personal Information. The exact information collected depends on the service and configuration.
• Call Attribution: We use call-tracking software to help determine which marketing campaigns lead to phone inquiries. Depending on the service configuration, this may involve session, device, referral, or call-related information used to associate a call with a marketing source. We do not intentionally send call content or medical information to advertising platforms for advertising attribution.
  
  

State Privacy Rights

Depending on where you live and whether a particular state privacy law applies to Natural Transplants, including the Maryland Online Data Privacy Act (MODPA), you may have rights regarding your Personal Information. These rights may include:

• Request Access: Request confirmation of whether we process your Personal Information and access to that information.
• Request Correction or Deletion: Request correction of inaccurate Personal Information or deletion of certain Personal Information, subject to applicable exceptions.
• Request a Copy or Opt Out: Request a copy of certain Personal Information and, where applicable, opt out of certain uses such as targeted advertising, sale of personal data, or certain profiling.
  
  

To exercise a privacy right, contact us using the information at the bottom of this Policy. We may need to verify your request before responding. If a state law provides additional rights, including an appeal right, we will handle the request in accordance with that law. We also comply with applicable state data-security and breach-notification requirements, including Florida law where applicable.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. Non-personally identifiable visitor information, however, may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act

Consistent with the California Online Privacy Protection Act (CalOPPA), this Privacy Policy is accessible through a conspicuous link on our Site.

• Users may browse portions of the Site without directly identifying themselves, although technical or usage information may still be collected as described in this Policy.
• Changes to this Privacy Policy will be posted on this page.
• Users may request changes to certain Personal Information by contacting us using the information below.
  
  

Additional privacy rights may apply depending on your state of residence and applicable law, as described above.

How does our Site handle Do Not Track signals? Some browsers offer a Do Not Track (DNT) setting. Because there is not a uniform industry standard for responding to DNT signals, our Site may not respond to every DNT signal. Where applicable law requires recognition of a particular browser-based privacy or opt-out signal, we will respond as required by law.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule.

We do not specifically market to children under the age of 13 years old.

Data Breach Response

We maintain procedures designed to respond to suspected or confirmed data-security incidents.

• If a breach of Personal Information occurs, we will investigate the incident and take appropriate responsive measures.
• We will provide any legally required notices within the time and in the manner required by applicable federal or state law.
  
  

Nothing in this Policy limits any rights or remedies available under applicable law.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

• Send information, respond to inquiries, and/or other requests or questions;
• Process consultation and procedure bookings and to send information and updates pertaining to consultations and procedures;
• Send you additional information related to service; and,
• Market to our mailing list or continue to send emails to our clients after the original contact, consultations, or procedures have occurred.
  
  

To be in accordance with CAN-SPAM, we agree to the following:

• Not use false or misleading subjects or email addresses;
• Identify the message as an advertisement in some reasonable way;
• Include the physical address of our business or site headquarters;
• Monitor third-party email marketing services for compliance, if one is used;
• Honor opt-out/unsubscribe requests quickly; and,
• Allow users to unsubscribe by using the link at the bottom of each email.
  
  

If at any time you would like to unsubscribe from future marketing emails, follow the instructions at the bottom of the email and we will promptly honor the request as required by law. You may still receive non-marketing communications, such as appointment, transaction, service, or legally required messages, where permitted.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Changes to this Privacy Policy

This Policy may be updated from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with an updated effective date. Your use of the Site is subject to the version of this Policy then in effect.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

Natural Transplants, Inc.
2601 E. Oakland Park Blvd, Suite 400
Fort Lauderdale, FL 33306
United States of America
Contact Us
naturaltransplants.com
954-372-8824

Last Edited and Effective Date: September 3, 2026